We understand that sometimes plans change, and you may need to cancel your order. We strive to ship all orders on time, but we recognize there are times when you might change your mind.

Automated Fulfillment: Due to our system's automated fulfillment process, there may be instances where we are unable to cancel your order once it's been processed.

Returns: If we are unable to cancel your order, you can return your unopened items within 14 days of receipt. Please note that you are responsible for the shipping cost on the return.

Refund: Once the return is complete, please allow 5-10 days for the refund to be credited back to your original payment method.

Fleshy Fresh is made with a carefully selected blend of ingredients, including Purified Water, Ethyl Alcohol, Cocamidopropyl Betaine, Paraben DU (Sharomix DMP), Dissolvine E-39 (Tetrasodium EDTA 39%), and Starquat T-50 (Benzalkonium Chloride 50-55%).

Yes, Fleshy Fresh is both antibacterial and antifungal, which means it helps kill bacteria, fungi, and other microorganisms that can cause infection or odor.

Our formula is designed to sanitize sex toys and keep them fresh and clean.

Using a specialized sex toy cleaner like Fleshy Fresh is highly recommended.

Regular soap or harsh chemicals can damage your toys or cause irritation.

Fleshy Fresh is designed to gently clean and sanitize your toys without harming the materials.

Fleshy Fresh is compatible with most sex toy materials, including TPE, silicone, and latex. However, it's always a good idea to check your toy's specific care instructions to be sure.

Easy-peasy! To use Fleshy Fresh, simply spray the cleaner onto your toy, let it sit for a few seconds, then rinse it with hot water.

For tougher messes, you can let it sit for up to 30 seconds. That's it!

Read more: How to Clean a Masturbator.

Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship very quickly, but wait up to one full business day after ordering. If you still don't see your email, please check your spam folder and then contact support for assistance.

1. Standard Ground (3-7 Business Days)

2. Express (2-3 Business Days) *When available in your location.

+ 1 Day Processing. 

Packed with care ❤️

We take pride in packing your order—think of it as a hug in a box! Orders placed before 11:00 AM CT will be lovingly packed and ready to ship the same day. If you place your order after 11:00 AM, we’ll tuck it in safely and have it ready to ship the next day!

No, express shipping applies only to business days (Monday–Friday). 

- If you order before the cut-off on Monday, it will arrive by Wednesday.

- If you order before the cut-off on Friday, it will arrive by Tuesday.

All orders that are ordered before 11am CST will be fulfilled the same day. Orders after that will be fulfilled the next working day. So if you order at 1pm CST on a Friday, your order will be processed and fulfilled the next working day which is Monday.

Yes, we ship using a bubble mailer. The packaging does not display any branding or company information, only your shipping details are externally visible.

We can still update your shipping address only if your package hasn't yet been shipped. If you already received a tracking number, it's too late. Please contact us for assistance.

Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you. Our official return policy is here.