We understand that sometimes plans change, and you may need to cancel your order. We try to ship all orders on time, but we know you may change your mind.

Automated Fulfillment: Once we process your order, our system's automated fulfillment process may prevent us from canceling it.

Returns: If we are unable to cancel your order, you can return your unopened items within 14 days of receipt. Please note that you are responsible for the shipping cost on the return.

Refund: Once the return is complete, please allow 5-10 days for the refund to be credited back to your original payment method.

1. Pro Masturbator
2. MiniJack USB charging cable
3. User manual.

To use Pro, ensure it's fully charged. Apply plenty of lube and insert your penis. Begin stroking and experimenting with the various modes for pleasure. After use, clean it properly and store it safely. For more insights and tips, read our full guide in the How to Use Fleshy Pro article.

The best sleeve for you is a matter of personal preference. We offer a selection of sleeves, each with its own unique texture and sensation. Refer to our sleeves guide to navigate the options and discover the one that suits your desires.

Yes, you can purchase a replacement sleeve.

Check out our original sleeve, the very same sleeve that comes with Pro by default.

Pro is quicker and easier to clean after use than any other male masturbator. Simply pull out the sleeve, turn it inside out (so your hand is inside), and rinse it under warm water with mild soap. There's a video above that demonstrates how to clean it in under 1 minute.

Read the full tutorial on how to clean Fleshy Pro.

Once your package has been shipped, your tracking number will be sent to the email you used to order. You'll be able to watch your package's progress in real time. We aim to ship rapidly, but wait up to one full business day after ordering for your tracking number. If you still don't see your email, please check your spam folder and then contact support for assistance.

We have warehouses on both the East and West Coast to ensure fast delivery times across the U.S. Orders placed before our daily cut-off are picked and packed the same day; orders placed after are processed the next business day.

Most packages arrive quickly:

3 business days – 72% delivered
4 business days – 85% delivered
5 business days – 98.1% delivered

Orders placed before 11:00am CST will be lovingly packed and ready to ship the same day. Orders placed after 11:00am will ship the next business day. Packages in transit will sometimes not move on weekends and public holidays.

Yes, we ship using boxes. The packaging does not display any branding or company information; only your shipping details are externally visible.

We can update your shipping address as long as your package hasn’t been processed yet—but you’ll need to be quick. Since we’ve automated 80% of our shipping workflow to speed up processing and delivery, orders move through the system fast.

Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you. Read our official return policy for further info.

Keep it safe and slippery with water-based lubricant only. Avoid using oil-based lubricant, as it can damage the sleeve.

Check out our collection of accessories for lube and more.

We offer a 1-year warranty on all purchases of Pro. Reasonable terms and conditions apply. Please read the policy for more information.

To ensure the longevity of our product and for your personal safety, note that while the sleeve/insert can be safely used in the bathtub or shower, Pro itself must stay dry and cannot be exposed to water. Water would pose a safety risk due to the electrical components inside.

No difference at all! "Fleshy Pro 2.0" was just a fun nickname we used in an infamous ad. The good ol’ Pro is what you get!

At a minimum, we offer a free replacement in the rare event of a defective product. Please contact support and attach a video showing the defective unit.