Thanks for purchasing Fleshy™ products at getfleshy.com


In order to be eligible for a refund, you have to provide evidence of getting the damaged Fleshy™ product within 7 days of delivery being marked as complete in USA or 14 days of purchase if delivery is not tracked. We refund any and all Fleshy™ purchases if the product was broken out of the box, or breaks through normal use within the specified time period.



The money will be refunded to the original payment method you used during the purchase. For credit card payments it may take 3 to 10 business days for a refund to show up on your credit
card statement.



If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team via email - support@getfleshy.com



We cannot offer a refund for orders that are returned to us due to an incorrect or incomplete address provided by the customer. In such cases, we will not be able to reship the order until we receive the correct address from the customer, and the customer will be responsible for the cost of reshipping.

In order to be eligible for an exchange, you have to provide evidence of getting the damaged Fleshy™ product within 7 days of delivery being marked as complete in USA or 14 days of purchase if delivery is not tracked. We exchange any and all Fleshy™ purchases if the product was broken out of the box, or breaks through normal use within the specified time period. 



Our support team will send you the new Fleshy product after receiving and confirming the information about the damaged item. The delivery time in this case will take 3-5 business days. If anything is unclear or you have more questions feel free to contact our customer support team via email - support@getfleshy.com